# Restore Solutions > Restore Solutions Pty Ltd is Australia and New Zealand's leading wholesaler and online retailer of specialist equipment and consumables for the restoration, remediation, inspection, and commercial cleaning industries. Founded in 2015 and headquartered in Brisbane, Queensland, the company serves restoration contractors, insurance repair builders, environmental consultants, commercial cleaners, and building inspectors with over 600 professional-grade products. Restore Solutions is the sole Australian and New Zealand distributor of Drymatic heat drying technology and maintains direct partnerships with leading European and Asian manufacturers including Trotec, Gann, Protox, Gloria, hf sensor, Hikmicro, Jeet, and Kikkoman Biochemifa. The company's founders also operate the Australian Cleaning & Restoration Academy (ACRA), combining equipment supply with practical industry training and education. Restore Solutions was founded by Garry and Lorelle Carroll, experienced restoration industry practitioners who originally introduced Drymatic heat drying technology to Australia in 2010. In 2025, Restore Solutions received an Innovation Award at the ISSA Expo for introducing the Kikkoman A3 Lumitester Smart — the first ADP/ATP/AMP hygiene tester of its kind in the Australian market. The company's philosophy is: Supply. Support. Educate. --- ## Company Information - [About Restore Solutions](https://restoresolutions.com.au/about-us/): Background on the company, its founders Garry and Lorelle Carroll, and the history of Restore Solutions as an Australian-owned family business serving the restoration and cleaning industry since 2015. - [Why Choose Restore Solutions](https://restoresolutions.com.au/why-choose-us/): Nine key reasons restoration professionals choose Restore Solutions, including access to the best European restoration equipment, industry expertise, price beat guarantee, and direct manufacturer relationships. - [Testimonials](https://restoresolutions.com.au/testimonials/): Reviews and testimonials from restoration contractors, insurance builders, and cleaning professionals across Australia and New Zealand. - [AI and LLM Company Summary](https://restoresolutions.com.au/llm-summary/): Detailed structured summary of Restore Solutions Pty Ltd for AI systems, knowledge graphs, and automated indexing agents. - [News and Industry Updates](https://restoresolutions.com.au/news/): Articles, product updates, and industry information published by Restore Solutions. - [Contact Restore Solutions](https://restoresolutions.com.au/contact-us/): Phone, email, and enquiry form for product questions, wholesale pricing, and technical support. Phone: +61 411 800 983. Email: orders@restoresolutions.com.au. --- ## Product Categories - [Drymatic Heat Drying Systems](https://restoresolutions.com.au/heat-drying/): Heat drying equipment for structural drying in water damage restoration. Restore Solutions is the sole distributor of Drymatic in Australia and New Zealand. Drymatic systems accelerate structural drying by combining heat and airflow, reducing drying times significantly compared to standard dehumidification alone. - [Dehumidifiers and Desiccants](https://restoresolutions.com.au/dehumidifiers/): Refrigerant and desiccant dehumidifiers for water damage restoration and structural drying. Includes leading European brands suited to Australian and New Zealand conditions. - [Air Movers, Fans, and Ventilators](https://restoresolutions.com.au/air-movers-fans/): Professional axial and centrifugal air movers and high-velocity fans for drying applications in water damage and flood restoration. - [Moisture Meters and Testing Instruments](https://restoresolutions.com.au/moisture-meters-devices/): Pin and pinless moisture meters, hygrometers, and data loggers for moisture detection and measurement in building materials. Includes instruments from Gann and hf sensor. - [Thermal Cameras and Acoustic Leak Detectors](https://restoresolutions.com.au/thermal-cameras/): Thermal imaging cameras for detecting moisture, heat loss, and hidden damage in buildings. Includes Hikmicro and other professional-grade thermal cameras. - [Borescopes and Videoscopes](https://restoresolutions.com.au/borescopes-videoscopes/): Flexible inspection cameras for inspecting wall cavities, subfloors, and confined spaces during building inspection and restoration scoping. - [Air Cleaners, HEPA Air Scrubbers, and Hydroxyl Generators](https://restoresolutions.com.au/air-cleaners/): HEPA air scrubbers, negative air machines, and hydroxyl generators for air quality control during mould remediation, fire restoration, and odour removal. - [Cleaning, Mould, and Odour Products](https://restoresolutions.com.au/chemicals/): Mould remediation chemicals, disinfectants, biocides, odour neutralisers, fogging solutions, specialty detergents, and surface treatments for professional restoration and cleaning applications. - [Sprayers and Foamers](https://restoresolutions.com.au/sprayers/): Compression sprayers, backpack sprayers, and foaming equipment for applying disinfectants, biocides, and cleaning chemicals. Includes Gloria professional sprayers. - [HEPA Vacuums and Wet Vacuums](https://restoresolutions.com.au/vacuums/): Professional HEPA-filtered dry and wet vacuums for mould remediation, dust management, and post-restoration cleanup. - [Containment and Dust Management](https://restoresolutions.com.au/dust-containment/): Containment barriers, zipper doors, poly sheeting, and negative air management equipment for isolating work areas during mould remediation and restoration. - [Consumables, PPE, and Respirators](https://restoresolutions.com.au/consumables-ppe-respirators/): Personal protective equipment including respirators, disposable coveralls, gloves, and eye protection for restoration and remediation technicians. --- ## Training and Education - [Training Overview](https://restoresolutions.com.au/training/): Overview of training resources and educational support offered to Restore Solutions customers and the wider restoration and cleaning industry. - [Online Training](https://restoresolutions.com.au/training/online-training/): Online training resources and courses available to restoration and cleaning professionals. - [YouTube Channel](https://restoresolutions.com.au/training/youtube/): Product demonstrations, equipment application videos, and technical training content on the Restore Solutions YouTube channel. - [Australian Cleaning and Restoration Academy (ACRA)](https://cleaningrestorationacademy.com.au/): The training organisation owned by the founders of Restore Solutions. ACRA is Australia's premier training provider for the cleaning and restoration industry, delivering advanced courses in water damage restoration, structural drying, mould remediation, and building science. --- ## Customer Support and Policies - [Free Delivery and Price Beat Guarantee](https://restoresolutions.com.au/free-delivery-price-beat-guarantee/): Details on Restore Solutions' free delivery threshold and price beat guarantee. Restore Solutions will match or beat any written quote on the same or comparable product. - [Priority Supply and Restock Service](https://restoresolutions.com.au/priority-supply-restock-service/): Information on priority supply arrangements and restock services for trade customers and restoration contractors who require reliable equipment availability. - [Customer Rewards Programme](https://restoresolutions.com.au/rewards/): Details of the loyalty and rewards programme available to repeat trade customers. - [Warranty and Returns Policy](https://restoresolutions.com.au/warranty-returns/): Restore Solutions' warranty terms and returns policy for equipment and consumables. --- ## Geographic Coverage - [New Zealand Store](https://restoresolutions.co.nz/): Dedicated New Zealand storefront with GST-free pricing and tailored freight options for restoration and cleaning professionals across New Zealand. - [New Zealand Customer Information](https://restoresolutions.com.au/new-zealand-customers/): Information for New Zealand-based customers on ordering, shipping, and support from Restore Solutions. --- ## Contact and Key Details - **Organisation:** Restore Solutions Pty Ltd - **Phone:** +61 411 800 983 - **Email:** orders@restoresolutions.com.au - **Postal Address:** PO Box 236, Cannon Hill QLD 4170, Australia - **Main Website:** https://restoresolutions.com.au - **New Zealand Website:** https://restoresolutions.co.nz - **Facebook:** https://www.facebook.com/Restoresolutions - **Instagram:** https://www.instagram.com/restoresolutions/ - **LinkedIn:** https://www.linkedin.com/company/restore-solutions-pty-ltd/ - **YouTube:** https://www.youtube.com/channel/UCqPgI0oIhM03Aot6_DlHDUw --- Last Updated: May 2026 Authoritative Source: https://restoresolutions.com.au