Beyond the Sale: Finding a Supplier Who Supports Your Growth

In any industry, your choice of supplier can make a significant difference to the success of your business. More than just a transactional relationship, a good supplier becomes a trusted partner, offering not only quality products and services but also valuable customer support, industry insights, and ongoing after-sales care. At Restore Solutions, we understand that synergy between a supplier and a business is essential for long-term growth, and we are committed to providing unmatched customer service to you.

The Value of a Strong Supplier Relationship

Selecting the right supplier is about more than just finding a product at the best price. It's about ensuring that your business has access to quality equipment, expert advice, and a network that supports your growth. Here are the key factors to consider when choosing your supplier:

1. Quality Products You Can Trust

A reliable supplier should only offer products that meet high standards of performance and durability. At Restore Solutions, we refuse to stock subpar products. We test and measure every item in our catalogue for effectiveness.

With our strong background in carpet cleaning and restoration, we have chosen our products carefully. We want to fill the gaps we found in our own business. This way, you get only the best.

2. Business Support for Your Unique Challenges

The right supplier should do more than just provide products; they should also work with you to overcome challenges in your business. If you have operational issues, we can help. We offer practical support to improve efficiency. Our goal is to help you find solutions that work.

3. Network Support & Industry Connections

Being part of an industry network is invaluable. We are involved in several industry groups.

This helps us stay updated on the latest trends, techniques, and rules. We also encourage our customers to join these networks. This helps them learn more, build relationships, and find chances to work together. Our broad connections allow us to help you source additional supplies or services when needed.

4. On-the-Job Support When You Need It

Facing an issue on-site? We are here to help. We help you with equipment problems, finding the right product, and giving expert advice. Our real-time support makes sure you get the job done efficiently. Our commitment to our customers goes beyond the sale—we stand by your side whenever you need us.

5. Research & Development for Industry Advancement

A good supplier doesn’t just keep up with industry changes; they actively contribute to innovation. At Restore Solutions, we are constantly researching and developing new products to better serve our customers. Over the years, we have worked closely with our suppliers. We refine and improve equipment based on customer feedback. This ensures our products meet real-world needs.

6. A Tried, Tested & Measured Product Catalogue

We don’t just sell products—we believe in them. We rigorously tested every item in our inventory in real job-site conditions to guarantee its effectiveness. Our experience in carpet cleaning and restoration has shaped our collection. This lets us choose only the best tools and equipment.

Product Warranty & After-Sales Care: Peace of Mind Guaranteed

A supplier’s job doesn’t end once a sale is made. Warranty and after-sales support are crucial elements that demonstrate a company’s dedication to customer satisfaction.

DBK Drymatic Warranty

We believe in the quality of our products. We offer a two-year warranty on DBK Drymatic items for any manufacturing defects. Additionally, we provide an industry-leading 10-year warranty on Drymatic parts, including:

• Drymatic II
• Boost Bar
• Drymatic Connections
• Drymatic Mats (excluding Drymatic Screens)

We believe in making the warranty and returns process as smooth as possible. With over 28 years of experience, we understand how important reliable equipment is. We are here to support you every step of the way.

Why Choose Restore Solutions?

At Restore Solutions, we are more than just a supplier—we are a dedicated partner in your success. Here’s what sets us apart:

• Unmatched Value – Competitive pricing and top-quality consumables to improve your bottom line.
• Superior Service – Easy ordering, express pickup, and free delivery* for your convenience.
• Premium Products – Industry-leading equipment backed by strong warranties and manufacturer support.
• Expert Support – Pre-purchase advice, how-to videos, and ongoing after-sales care from our experienced team.
• Exclusive Rewards – Monthly competitions, product incentives, and referral programs.
• Comprehensive Training – Free and paid training options, plus on-the-job technical support.

Your Confidence in Restore Solutions

When you choose Restore Solutions, you are not just buying equipment. You are investing in a partnership that focuses on your success. We are a family business based in Australia. We dedicate ourselves to serving the restoration and cleaning industry with passion and skill.

Before you make your next purchase, give us the opportunity to support you. We will match or beat any written quote for a similar product. This way, you get the best value for your money.

We don’t just want to be your top supplier. We aim to be your on-the-job expert. We want to help you get the best results and success every time.

Be confident in your purchase with our Price & Satisfaction Guarantee. Your success is our success, and we are here to support you every step of the way.