Protox WR20 Wins 2026 ISSA Excellence Award

Restore Solutions is proud to announce that Protox WR20 Antimicrobial Cleaner has been named a winner in the Cleaning Agents category at the 2026 ISSA Excellence Awards. The award, announced at the ISSA Cleaning & Hygiene Expo at MCEC Melbourne on 8 October 2026, recognises the product’s innovative approach to professional restoration cleaning, antimicrobial control and odour neutraliser performance.

For Restore Solutions, the recognition is about more than one product. It represents an important part of what we strive to achieve every day: sourcing and supporting products and equipment that deliver genuine value to restoration professionals — products that are well made, practical to use, safe when used correctly, and capable of making a meaningful difference to both the technician and the customer.

Protox WR20 is a great example of that philosophy in action.

Product at a glance

Recognition for an approach we believe in

Innovation is important to Restore Solutions, but we believe useful innovation matters most.

The restoration industry is full of demanding environments where technicians need cleaning chemicals they can rely on. They need equipment that performs as promised, products that are practical on site, and solutions that help them achieve better outcomes without unnecessarily complicating the job.

That is why we place such importance on carefully sourcing products and equipment that add value at every interaction within a restoration business.

Protox WR20 embodies that approach.

Its recognition through the ISSA Excellence Awards provides independent acknowledgement of the innovation behind a product that was developed around the practical realities of professional cleaning and restoration.

For our team, that makes the award particularly meaningful.

It is recognition not only of the product itself, but of the thinking behind why we choose the products we do.

The innovation behind Protox WR20

Restoration environments rarely involve a single cleaning challenge. Alongside visible contamination, technicians may be dealing with bacteria, mould, fungi, organic matter and persistent odours — often across multiple surface types and in demanding conditions.

Protox WR20 was developed with this reality in mind.

Rather than relying on separate products for antimicrobial treatment, cleaning and odour control, WR20 brings these functions together in one professional formulation.

Its built-in cleaning surfactants provide strong cleaning power alongside antimicrobial action, helping technicians achieve not only effective microbial control but a superior clean.

As Garry Carroll from Restore Solutions explains:

“WR20 has great cleaning power, with built-in cleaning surfactants giving your area not only a great kill of bacteria but also a superior clean.”

That combination is central to what makes WR20 so useful in restoration: it supports the broader cleaning process rather than addressing only one part of the problem.

More than an antimicrobial disinfectant

Protox WR20 is a professional disinfectant concentrate designed for restoration, remediation and hygiene-critical environments.

WR20 is a quaternary disinfectant concentrate. Its strong quaternary biocide system provides reliable microbial control across a wide range of restoration scenarios, from flood and sewage cleanups to mould remediation.

Its broad-spectrum antimicrobial performance supports the control of bacteria, mould, fungi and algae, while its cleaning and deodorising properties make it particularly useful where contamination and persistent odour occur together.

The product is suited to applications including:

• Water and flood damage restoration
• Sewerage contamination cleanups
• Trauma and bloodborne contamination
• Mould and microbial remediation
• Organic waste contamination
• Odour-affected environments

For technicians, this means one concentrated solution can support multiple stages of the restoration cleaning process. For more on approaching mould jobs, see our guide to Choosing Mould Removal Products: The Two S's of Mould Remediation

Powerful cleaning with odour neutralising capability

One of the standout features of Protox WR20 is its ability to combine antimicrobial treatment with effective cleaning and odour neutraliser performance.

Restoration projects can leave behind some of the most challenging odours, from smoke and mildew to vomit and organic waste. WR20 provides active deodorising capability alongside its antimicrobial and cleaning performance, helping technicians address difficult odour environments as part of a more comprehensive restoration process.

The result is an antimicrobial disinfectant that doesn't simply focus on treating contamination — it helps technicians clean, control and restore.

Designed for efficiency

Good restoration products need to work in the real world.

Protox WR20 is formulated as a highly economical 1:60 concentrate, allowing a relatively small quantity of product to treat large areas.

For restoration businesses, this can support more efficient product use, storage, transportation and replenishment. It is equally practical for large-scale commercial work and residential restoration projects.

WR20 can also be applied using standard mopping, spraying or swabbing techniques and is suitable for rigid structural surfaces as well as carpets, rugs and upholstery.

That versatility means technicians can have one product working across multiple applications and surfaces, helping simplify the workflow when every minute on a restoration job matters.

Well made. Practical. Considered.

At Restore Solutions, product selection is never simply about finding something that works.

We look for products that offer real value across the entire restoration process.

That means considering the technician using the product, the restoration business purchasing it and, ultimately, the customer who is trusting a professional to restore their property.

Products need to perform. They need to be practical. They need to be well made and supported by clear instructions for safe and appropriate use. And wherever possible, they should help businesses improve efficiency, reduce unnecessary complexity and achieve better outcomes.

Protox WR20 aligns closely with those expectations.

Its concentrated formulation supports efficient product use, its versatility reduces the need for multiple specialist products, and its comprehensive label directions help technicians understand appropriate dilution, application, PPE, handling, storage and disposal requirements.

Why the ISSA recognition matters to Restore Solutions

Being named an ISSA Excellence Awards winner is a significant achievement for both Protox and Restore Solutions.

ISSA recognition provides an opportunity to celebrate the innovation behind a product while also shining a light on the type of solutions we believe deserve a place in the restoration industry.

Our goal has always been bigger than simply supplying products.

We want to help restoration professionals do their jobs better.

That means connecting businesses with products, equipment and knowledge that can contribute to safer work practices, greater efficiency, better cleaning outcomes and stronger customer experiences.

Every product we choose is another opportunity to add value — whether that is saving a technician time on site, simplifying a difficult process, helping a business manage its costs or giving a customer greater confidence in the restoration work being carried out in their home or business.

The ISSA Innovation Award is a wonderful recognition of that philosophy.

Celebrating innovation that makes a difference

For Restore Solutions, Protox WR20 is a product worth celebrating not simply because it has received an award, but because the recognition reflects something we see every day in the field: the best innovations are those that solve real problems.

By combining antimicrobial performance, powerful cleaning surfactants, odour neutralisation, surface versatility and a highly economical 1:60 concentrate, WR20 provides restoration professionals with a practical solution for some of the industry's most challenging cleaning environments.

We are proud to have Protox WR20 as part of the Restore Solutions range — and even prouder to see its practical innovation recognised on the international stage.

Congratulations to the Protox team on this well-deserved ISSA Excellence Award.

Here's to continuing to find better products, better solutions and better ways to add value to the restoration industry.